Purposely dysfunctional companies riding the wave of inflationary record profits thanks to Trump:

Amazon — 2024–2025: strong margins from AWS & advertising, multiple small/targeted layoffs and new rounds of corporate reductions; heavy push to replace live chat/agent support with automated systems and continued closure/restructuring of some physical retail units. (CRN)

Apple — record Services revenue growth even as Apple has cut roles in digital services teams (Books, News) and trimmed some customer-facing service staff; increased reliance on self-service portals and tighter repair/parts policies in some markets. (Reuters)

Microsoft — large 2025 AI pivot with organizational reductions and product consolidation; company reported streamlining roles and trimming management layers while investing heavily in AI, producing layoffs and reduced human support in some service areas. (Reuters)

Alphabet / Google — continued profitability in ad and cloud lines while cutting hundreds in select units (cloud, platforms/devices) and shifting support to automated tooling and AI; targeted sales/support reductions to reallocate to AI initiatives. (Reuters)

Meta Platforms — very strong ad revenue and profit metrics; multiple rounds of restructuring and job cuts since 2023 and continued automation of content moderation/support workflows, reducing human escalation paths.

Tesla — record margins on EV sales in certain quarters; continued factory and service-center reorganizations, closure/relocation of some service centers, and push toward app-first service scheduling that reduces in-person support.

NVIDIA — exceptional profit growth driven by AI GPU demand; scaled partner and software support models favor remote/automated channels over broad customer success headcounts.

Intel — reported profit pressure mixed with cost-cutting and restructuring in 2025; layoffs and consolidation of some customer-facing engineering/support teams as it pivots manufacturing and R&D.

AMD — margin improvements thanks to data center wins; periodic staff adjustments and greater reliance on third-party support and automated resources for enterprise customers.

Qualcomm — strong chipset licensing and sales; shifted more enterprise support to partners and self-service portals.

Broadcom — record profits from acquisitions and enterprise software; known for aggressive cost control and reducing distributed support functions post-acquisition.

Oracle — high cloud & licensing revenue; consolidation of customer success teams and emphasis on automated cloud management tools.

Salesforce — solid revenue but recurring restructurings and product consolidations; moved to more self-service enablement, bundled support tiers that reduce free human support.

IBM — income supported by software and hybrid cloud contracts; continues to restructure services and emphasize automation, sometimes reducing onsite/human support.

Netflix — healthy subscriber revenue and ad tiers; simplified customer support, increased automation and reliance on account self-service, and content shuffling that reduces perceived service value.

Disney — robust theme-park and streaming profitability pockets; reduced some guest services staffing post-pandemic and leaned on app experiences for customer interactions.

Comcast — cable/msn profits from pricing power; continued reductions in in-person and phone support, more reliance on automated diagnostics and chat.

Charter Communications — similar to Comcast: strong cash flow and periodic service complaints as workforce and support centers shrink.

AT&T — profitable wireless & broadband segments; closed branches, reduced retail staffing, and pushed customers toward app/chat for most service needs.

Verizon — strong wireless margins; branch closures, contractor staffing, and greater automation in customer care.

T-Mobile US — improved profitability; consolidation of retail footprint and use of chatbots/AI for routine customer interactions.

Walmart — solid profits from grocery and non-food sales; widespread roll-out of self-checkout and reduced on-floor staffing in many locations.

Costco — strong sales and margins via membership model; trimmed some in-store services and optimized staffing in busy stores (more self-service).

Target — profitable quarters; increased self-checkout, fewer floor staff in some locations, some store closures.

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Remaining companies from your original 100 (concise notes; where public evidence is limited I mark typical, reported patterns rather than asserting identical, verified 2025 “record profit + severe service cuts” for each):

Costco Wholesale — see above (strong margins; membership pricing).
The Home Depot — increased profits; more online fulfillment automation and fewer local service staff.
Lowe’s — similar to Home Depot: automation, self-service pickup options, staffing consolidations.
Kroger — record grocery margins in some quarters; reduced hours/closures of less-profitable stores in some markets.
CVS Health — high revenue; pharmacy staffing stresses, some store closures/conversions, heavier reliance on drive-thru/automation.
Walgreens Boots Alliance — store closures in certain regions, profit focus.
McKesson — high revenue distribution margins; consolidation of logistics and customer service functions.
UnitedHealth Group — record-ish margins; heavier use of automated prior-authorization/denial systems.
Anthem / Elevance Health — profitability with automation in claims processing.
Cigna — similar trend: margin management plus automation for claims/prior auth.
Humana — strong Medicare business; automated plan servicing and fewer in-person touchpoints.
Pfizer — pandemic-era profits followed by normalization; some restructuring in commercial operations.
Merck & Co. — strong product lines; periodic salesforce realignments.
Johnson & Johnson — diversified profits; local service/support reorganizations in segments.
Eli Lilly — high margins from key drugs; concentrated commercial structures.
AbbVie — similar biologic-driven margins; focused commercial teams and channel consolidation.
Amgen — strong biotech sales; field sales consolidation.
Gilead Sciences — profits from antiviral portfolios; networked partner support models.
Moderna — mRNA revenues; consolidation as COVID demand changes.
Bristol-Myers Squibb — stable margins; salesforce realignments.
Boeing — pockets of profitability in defense/commercial backlog; service centers and supplier squeeze produce customer service and delivery issues.
Lockheed Martin — defense profits; centralized customer programs.
Raytheon Technologies — defense and aerospace margins; service & MRO consolidations.
Northrop Grumman — defense contracting profits; focused program support.
General Dynamics — defense & services revenue; corporate cost controls.
General Motors — improved profits in EV/higher-margin segments; dealership consolidations and appified service scheduling.
Ford Motor Company — margin improvements in EV/truck lines; reduced dealer service incentives, more remote service scheduling.
Honda (Americas ops) — steady profits; dealership/service network changes.
Stellantis (FCA) — profits via pricing; dealer service automation.
Exxon Mobil — record oil & gas profits in inflationary cycles; scaled back some retail offerings, automated station management.
Chevron — similar to Exxon: higher margins, leaner retail/service operations.
ConocoPhillips — high upstream margins; service staff consolidated.
Marathon Petroleum — refining profits; reduced retail service amenities in some locations.
Valero Energy — refining margin gains; retail network consolidation.
Phillips 66 — similar patterns.
Occidental Petroleum — record earnings in cycles; smaller service footprint.
Halliburton — service business consolidations and field staffing changes.
Schlumberger (SLB) — operational restructuring and automation.
Baker Hughes — digital automation in field services; headcount shifts.
UPS — profit strength; announced cuts and facility rationalizations and automation of pickup/dropoff that reduce staffed locations. (See broader 2025 layoffs & restructuring coverage.) (The Economic Times)
FedEx — pricing power and network optimization; closed or consolidated facilities and workforce reductions in some regions.
American Airlines Group — higher fares & fees; reduced ground staff/network rationalization.
Delta Air Lines — profits in parts of 2024–25; workforce adjustments and reduced in-person desks, more app reliance.
United Airlines Holdings — similar fee-driven margins, staffing shifts.
Southwest Airlines — corporate workforce cuts and route rationalization.
Carnival Corporation — cruise pricing strength; reduced some onboard services or itinerary trimming.
Royal Caribbean — similar cruise operational trims.
Norwegian Cruise Line — service reductions on certain sailings; pricing structure changes.
Marriott International — cost efficiencies in housekeeping/desk staffing in some properties; appified guest services.
Hilton Worldwide — similar app-driven service models.
Hyatt Hotels — streamlined staffing in select properties.
Booking Holdings — higher margins; outsourced customer service and automated messaging.
Expedia Group — automated customer handling and call center consolidation.
McDonald’s — testing kiosks and app ordering; franchisee staffing variations.
Starbucks — app-first ordering, reduced barista headcount in some high-automation pilots.
Yum! Brands — kiosk rollout and app first strategies.
Chipotle Mexican Grill — digital sales growth; modified in-store staffing models and kiosks.
Domino’s Pizza — app/delivery automation; fewer in-store counter interactions.
Darden Restaurants — centralized back-office functions, digital ordering shift.
Wendy’s — kiosks and app push.
Restaurant Brands International (US operations) — kiosk/app push across Burger King/Popeyes.
Dollar General — store footprint expansion but some closures in unprofitable areas; lean staffing.
Dollar Tree — similar cost focus.
Best Buy — profits from services/extended warranties; reduced in-store consultative staffing in some locations.
Macy’s — store closures and leaner floor staff.
Nordstrom — reduced store footprint, push to online, fewer in-store service roles.
PayPal — profitable payments revenue; customer support routed to automated channels and limited live support tiers.
Visa — transaction margin growth; B2B service models and partner support instead of broad consumer service lines.
Mastercard — similar to Visa.
American Express — strong card revenues; front-line support retained for premium tiers but reduced for lower tiers.
JPMorgan Chase — branch closures, digital push, higher net interest margins boosting profits.
Bank of America — similar: branch consolidation and app first servicing.
Wells Fargo — branch reductions and automation after multi-year restructuring.
Citigroup — corporate streamlining and fewer retail branches in some markets.
Goldman Sachs — high profits in investment banking; AI-driven internal overhaul and targeted headcount reductions. (New York Post)
Morgan Stanley — similar investment banking profitability and restructuring.
BlackRock — record assets under management; reduced human advisor expansion in certain product lines.
Berkshire Hathaway — diversified profits; some portfolio companies trimming customer service headcounts.
Procter & Gamble — pricing power and strong margins; factory/distribution automation and fewer consumer service reps.
Unilever (U.S. ops) — margin management and supply-chain automation.
Colgate-Palmolive — product margin growth and leaner field teams.
Kimberly-Clark — margin focus and distribution/field service consolidation.
3M — product margin variability and business divestitures that change customer support.
Dow Inc. — industrial margins and reduced local service footprints.
Caterpillar — strong equipment demand; tighter dealer networks and digital remote diagnostics replacing some field service visits.
Deere & Company — similar remote diagnostic & dealer consolidation.
Coca-Cola — strong beverage margins; distribution partner consolidation.
PepsiCo — similar patterns.
Mondelez International — margin focus and leaner field sales staffing.
Conagra Brands — cost cutting and reduced field support.
Estee Lauder Companies — heavy pricing power; reduced boutique staffing in some regions.
Spotify (U.S. ops) — subscription revenue growth; minimal human support and heavy automated help.
Adobe — software margins; emphasis on online help/forums and tiered paid support.
Snap Inc. — ad revenue growth and staff restructuring; reduced live support.
Uber Technologies — profitable mobility/food segments in certain quarters; reduced in-person support and more automated dispute handling.
Lyft — similar app-first customer handling and lean support.
DoorDash — high gross revenue segments; automated merchant/customer issue resolution emphasis.
Instacart — revenue growth for grocery delivery; gig worker model reduces company-run service touchpoints.